Terms & Conditions

§ 1. General T&Cs

1. These Regulations define the subject of the provision of services, responsibility and rules for staying at the Loft Point facility.

2. The Regulations are the integral part of the contract, which is concluded at the time of making the reservation, paying for the stay and commencing accommodation. By performing the above activities, each Guest confirms that he or she has read the Regulations and accepts and agrees to the conditions contained therein.

3. The Regulations apply to all persons staying at the Loft Point facility.

4. The premises of the Loft Point facility cannot be used for commercial or advertising purposes without the consent of the owners. Such activities will be regulated by a separate agreement on the terms and conditions specified therein.

§ 2. Reservation and payments

1. Reservations of houses are made via the reservation system at www.loftpoint.pl.

2. The Landlord determines the minimum stay time possible to make a reservation in the given period.

3. The condition for booking a house is to make a payment in accordance with the online reservation system /payment and advance payment time may vary depending on the season and occupancy of the facility/. 

4. If the Guest cancels the reservation (withdraws from the contract), the payment is not refundable, unless the cancellation occurs no less than 30 calendar days before the planned start date of the stay.

5. If the Guest does not arrive at the Loft Point facility on the scheduled arrival date, this means cancellation of the reservation (withdrawal from the contract) and forfeiture of the payment.

6. In the case of the early departure, guests are not entitled to a refund for unused days of stay.

7. The wish to extend the stay by additional days beyond the period indicated in the reservation should be reported to the Landlord by 6:00 p.m. on the day preceding the day on which the house rental expires. Extending your stay is possible depending on available dates.

8. When making a reservation, the Guest consents to placing his or her personal data in the Landlord's database. This data will only be used to enable the complete booking process.

9. The administrator of personal data is KA Partners sp. z o. o. z , 58-373 Jaczków, ul. Jaczków 84, VAT number: 886 302 60 67. Detailed rules for the processing of personal data can be found later in these regulations.

§ 3. Rules of staying at the facility

1. The Loft Point facility has a curfew  from 10 p.m. to 7 a.m.

2. Visitors/unaccommodated persons may stay at the Loft Point facility from 7:00 a.m. to 10:00 p.m.

3. The check-in starts at 4:00 p.m. on the day of arrival and ends at 12:00 p.m. on the day of departure. Individual arrival and departure times are possible must be agreed with the Landlord.

4. The guest receives a unique key code that allows him access to the house. The code expires at 12:00 p.m. on the day of departure.

5. On the premises of the Loft Point facility, parking of vehicles is only possible in the designated area. In the event of violation of this point, Loft Point may demand payment for the damage.

6. The parking lot is free, unguarded and fenced. Parking is free of charge, each cottage has a maximum of 2 parking spaces, larger numbers of cars must be agreed with the owner before arrival.

7. The rental applies to the entire house or several houses within the Loft Point facility for a maximum of 4 people/house. The guest may arrange arrival with a child/children up to 3 years old (sleeping with parents) without additional fees by informing the Landlord in advance.

8. Staying on the premises or leaving your belongings without prior arrangement with the Landlord after 12:00 p.m. on the day of departure is treated as an extension of your stay, and the Landlord has the right to charge twice the fee for the next day according to the applicable price list due to possible reservations for this period,  time and necessity of their cancellation/postponement.

9. Items left by guests on the premises will not be stored after the end of their stay.

10. The contract concluded between the Landlord of the Loft Point facility and the Guest covers only the rental of the house and the recreational infrastructure attached to it. It does not include travel, meals and organization of the stay.

11. Campfires and barbecues may only be held in the places designated by the Landlord on the premises.

12. Smoking is strictly prohibited in cottages and other facilities at Loft Point.

13. For violating points 11 and 12 of this paragraph, the Guest may be charged an additional fine of up to PLN 2,000.

14. Smoking outside houses is allowed, but cigarette butts must be thrown into the ashtrays available on the premises.

15. Waste segregation is obligatory on the premises.

16. Each time a guest leaves the house, he or she should turn off the lights, turn off the taps, close the windows and the doors (by locking them), and turn off the air conditioning.

17. Leaving personal items in the common areas of the Loft Point Facility, such as the terrace or garden, is solely at your own risk.

18. The facility's staff has no right to enter the rented house without the Guest's consent, much less move his or her personal belongings. The right to enter the rented house is allowed only in the case of noticing threats to the Guests' safety, cleaning or in the event of non-compliance with the Regulations.

19. The rentier is obliged to use the house in accordance with its properties and purpose.

20. There are fire extinguishers in the house, which should be used in the event of a fire and the Landlord should be informed immediately about this incident. Unjustified use of a fire extinguisher will result in the Guest being charged PLN 500 for cleaning and a new fire extinguisher.

21. Due to the fire protection requirements, it is prohibited to use any household appliances powered by electricity or gas in the house, which are not part of the equipment of these rooms and which may create a fire hazard, e.g. electric heaters, radiators, gas burners; bringing flammable materials, explosives, fireworks and materials with an unpleasant odor; lighting a fire or using a barbecue is only allowed in the area designated for this purpose.

22. In the case of technical faults, the Guest is asked to report them to the Landlord as soon as possible, which will enable appropriate response and reaction.

23. The Guest has no right to make any repairs or make any expenditure or changes in the house or its premises without the prior written consent of the Loft Point Landlord. The Guest is obliged to immediately inform the Landlord about the need to make repairs or expenses.

24. Reports regarding any damage or destruction should be reported immediately to the Landlord. The Landlord allows for the possibility of detecting hidden damages. The lack of reports from the Guest regarding such damage within 4 hours after receiving the keys means that the Guest has no objections to the entire facility, and all devices and furniture are in the quantity consistent with the equipment list and in good condition.

25. The price of services provided by the owner does not include insurance costs. Guests use the services at their own risk. The owner is not responsible for any injuries, damages or destruction of property (damage to the health and property of a third person), including theft of luggage during the entire stay.

§ 4. Guests' responsibility

1. Upon arrival, but before settling in, the Guests are obliged to check the condition of the equipment, including furniture, windows, shower cabin, technical condition of electrical appliances, household appliances and other devices in the house.

2. The guest bears the full financial responsibility for the damage or the destruction of the real estate, the equipment, the technical devices in the rented house or common facilities resulting from his fault (intentional or unintentional) or the fault of people visiting him.

3. The Landlord will inform the Guest about the amount of damage suffered within 3 days of the end of the stay. The guest is obliged to pay the amount indicated in the damage notice within 7 consecutive business days.

4. Parents or legal guardians are responsible for the safety of their children on the premises.

5. Legal guardians will be financially liable for any damage to the items of equipment and technical devices resulting from the children's actions.

6. The Guest may not transfer, make available or sublet the House to third parties; The house cannot be inhabited or used for a greater number of people and days than the number specified when booking.

§ 5. Landlord's liability

1. The Landlord is not responsible for temporary inconvenience occurring at independent suppliers caused by e.g. temporary lack of water, electricity, Internet, etc.

2. The Landlord is not responsible for situations, failures and their consequences beyond his control. The Landlord may waive liability for non-performance or improper performance of the concluded contract if it occurred as a result of a force majeure event. "Force Majeure" means any event preventing the performance of an obligation, beyond the control of the parties, which could not have been foreseen by the parties at the time of entering into the contract and which could not have been prevented, including, but not limited to: acts of nature, state of emergency, martial law, new legislation or administrative decisions, technical failures affecting the performance of this agreement and/or any other events of a similar nature.

3. The Landlord is not responsible for damage or loss of a car or other vehicle belonging to the Guest.

4. The Landlord reserves the right to ask Guests who do not comply with the T&Cs  to leave the House, as well as in situations where Guests particularly disturb the peace of other people staying in Loft Point premises, e.g. neighbours.

5. The Landlord reserves the right to cancel the reservation (withdraw from the contract) for random reasons beyond its control, along with the refund of the reservation costs incurred to the Guest's account within 7 days.

6. The Landlord is not responsible for items left by guests on the premises.

7. The Landlord is not responsible for the accidents resulting from irresponsible behavior of Guests or a place of stay that is inconsistent with the T&Cs.

§ 6. Complaints

1. Guests have the right to submit a complaint to the Landlord in person, by phone or in writing.

2. Complaints do not affect the duration of the stay and the amount of the fee.

3. The Landlord reserves the right to respond to the complaint within 14 days from the date of notification.

4. The law applicable to disputes between the Landlord and the Guest is Polish law. Any disputes will be resolved amicably, and in the event of a disagreement, the competent court will be the court competent for the registered office of the Landlord.

§ 7. Privacy Policy/GDPR

In connection with the implementation of the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR), we would like to inform you about the following principles of personal data processing:

1. The administrator of your personal data is KA Partners sp. z o.o. hereinafter referred to as the "Administrator".

2. Personal data provided by guests are collected and processed by the Administrator for the purposes of performing the contract or activities in the reservation, payment and complaint process and sending marketing information.

3. The basis for the processing of the personal data is Art. 6 section 1 point b, c, f of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.

4. Access to your data will be available to the Administrator's employees and collaborators as well as entities providing services to the Administrator, e.g. in the field of technical support, IT services, accounting services, online payments.

5. Your personal data will be processed by the Administrator for the period necessary to achieve the purpose of personal data processing, taking into account the limitation periods of potential claims arising from the contract, as well as the legal obligations imposed on the Administrator.

6. You have the right to access the processed personal data, rectify it, delete it, limit processing, object to the processing and the right to transfer personal data, provided that the right to transfer personal data applies only to data processed exclusively by automated means.

7. You have the right to lodge a complaint with the President of the Personal Data Protection Office.

8. Providing personal data is voluntary. Failure to provide personal data may result in the inability to achieve reservation purposes, payment for the stay and the possibility of accommodating guests.

Landlord’s company details:

KA Partners sp. z o. o.

ul. Jaczków 84

58-373 Jaczków

Poland

VAT  number 886 302 60 67

kapartners@outlook.com